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Todd Cohen's July 2013 Sales Culture Newsletter
 
 
Dear <<First Name>>,

What learning are you doing this year? I am getting ready to attend the annual convention for the National Speakers Association right here in Philadelphia! Three days of learning and networking with amazing and funny people who make a living speaking and sharing their passion.

In this edition of my Sales Culture newsletter, I want to share with you some thoughts around the intersection of sales culture and customer service. I am going to be delivering some keynotes this fall on the topic and wanted to preview them here! Additionally, I want to introduce you to the idea of having an "agenda-free" call with your clients. I hope you enjoy both articles.

Finally, I have a small favor to ask of you. Would you send this newsletter to someone you think would enjoy it? I thank you!

See you in August and Good Selling!

– Todd
 
 
Sales Culture and Customer Service: Perfect Together!

In September, I will be speaking at the American Equipment Manufacturing Association Customer Service Seminar in Orlando. So, as you might imagine, I have been thinking about customer service and its relationship to sales culture. I think they are very tied to each other in several ways. For example, customer service is about making sure clients are happy before and after a purchase…so everyone who comes into contact with them has a role in making them happy. That means that everyone’s in sales, which is sales culture. Read more.
 
 
   
 
Todd Cohen
 
Todd Cohen
 
Todd Cohen's speaking and consulting firm focuses on growing sales through Sales Culture. Click here to book Todd for your next meeting or event.
 
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