Hello ToddCohen.com Sales Community!
Your company has announced that it will launch a 6-Sigma program or perhaps it launched such a program a while ago. So what does this mean for Sales? How will it be different than the prior alphabet soup of process and quality improvement programs like QMS, SPC, TQM, and so on? Should you get involved in this and how should you participate?
Fundamentally, 6-Sigma says: Make the business processes effective and efficient by making them reliable, predictable, and focused on customer recognized value. This focus and emphasis ties into several recent topics you have seen in these columns and provides opportunities for you: Sales Culture and Value Proposition.
Read more in this month’s article by Geoff Rhine.