Happy New Year Everyone!
I have been a little slow to get my blogging back online because I have been working on my book. But I have to share this story of some amazing sales professionals I encountered yesterday! Are you ready? I was in the supermarket and as I was leaving, I was treated to one of the best sales pitches I have ever seen. It was by a group of adorable 7-year-old girls selling Girl Scout cookies!
Let me tell you why they were awesome. They asked me if I “had a moment.” They asked me how I was doing and “Do you like cookies?” They took the time to explain the different kinds of cookies, and one of them never took her eyes off me. She asked me what my favorite was, and then proceeded to make a recommendation! One young lady was very concerned that I got my favorite kind (Thin Mint), and when it seemed like they were out, she asked me very politely if she could ask her mother to go to the car and see if there were any left (there were….whew!).
Finally…they asked me to buy! They put the close on me and I did! They earned the right to close me because they were patient and passionate, and they made me feel as if they wanted to make sure I had the cookies I wanted. These young ladies educated me, listened to my needs, and asked me to buy! Wait, then they asked me to send my friends – a referral! True sales professionals creating sales culture. I love it. Lessons to be learned for all of us.