Do you think you need a reason to visit someone? You don’t. More than ever, you should plan to see people you have not seen because of COVID. The only reason you need it is that it is the RIGHT thing to do. Every relationship you have is one step away from being a distant memory if you don’t …
The pandemic has exacerbated many things. Chief among them realize that we must work smarter to achieve greater levels of success. Every company is now faced with a stark realization: your people are now your competitive currency. Being faster, cheaper, quicker is only as good the people that make it happen. It is not about …
I don’t miss the corporate culture. Corporate culture is too often defined by the silos where people work and toil and not by how people matter. Silos isolate and keep people from engaging and collaborating, and they thwart an understanding of individual value and purpose because silos prevent the bigger picture from being revealed. We …
“Every conversation is a selling moment.” This has been my signature message and a mighty cornerstone of my keynote and workshops on sales culture. Yet, at times, it is met with some skepticism, a smirk, eye roll, or a raised eyebrow because people resist the notion that they are “in sales,” and that’s what energizes me. To …
You don’t have a sales problem. You have a culture crisis.
Do you think your ability to achieve your goals – sales, personal, or otherwise is possible by cramming in more video calls? Guess again. That’s low-hanging fruit and the easy way to say you are keeping your activity high. But, it’s the same as submitting your resume 100 times online. It’s a black hole, and it’s lazy. Relationships …
Do You Have a Case of Chronic Covid Complacency? Read More »
I made a dumb mistake this week. My client brought my goof to my attention, and I knew instantly I owed an apology. Rather than having an initial impulse to defend me, instead, I thought about the ramification of my action, the impact on them and prepared myself for the inevitable conversation! When the call …
Apologize. YoU Will Feel Better and Build Your Brand. Read More »
STOP SAYING, “VIRTUAL SELLING IS HERE TO STAY.” IT NEVER LEFT.
Have you been told to get a coach? Are you considering hiring a business coach as an investment in your career? Four qualities make you ready to receive coaching. Enter of your own free will. If you have been told to get coaching, make sure it’s not a punitive thing. I have seen people hire …
A Recovery Culture in Action: Recovery starts with a question that many people are asking now: “when can we start selling again”? The real question is: “HOW do we sell now?“ Successful Behaviors and Mindsets: While we wait for the world to reopen, what can you do now to prepare? 1. Everyone’s new title is “Essential”: People …
Post COVID-19 Revenue Recovery: It’s All About Culture. Part Two. Read More »
COVID-19 has thrown everyone for a loop. Businesses must scramble, reinvent, pivot, and do whatever is necessary to survive and ensure a path forward. Two Facts Are Clear: 1. We cannot replace lost selling time. It is gone forever. 2. We cannot wait to act. Plans for recovery must begin now. What you do now matters. The …
Post COVID-19 Revenue Recovery: It’s All About Culture. Part One. Read More »